Terms and Conditions

Terms and Conditions

1. Introduction

These terms and conditions govern the use of the Clothing Locker service provided by SNP Laundry Expert LLP (“the Company”). By utilizing this service, customers agree to abide by these terms and conditions.

2. Service Description

Clothing Locker provides customers with a secure storage solution for their garments. The Company charges a monthly fee for this service as detailed under ‘Rates’ below.

Rates: The Company charges INR 99/- plus GST per garment per month for the Clothing Locker service. A minimum of 3 months’ payment must be made in advance. Thereafter, the charge is INR 99/- per month per garment.

3. Refunds

No refunds are provided for unused portions of the service.

4. Right to Refusal

The Company retains the right to refuse to store items that may be unfit for storage, dirty, or moldy. Garments may not be accepted for storage unless dry cleaned first, which can be facilitated by the Company or by the client.

5. Reporting Damage

Customers are required to report any damage present on the goods at the time of handing them over to the company for storage.

Additionally, any damage to garments delivered by the Company must be reported within 24 hours of the garments being delivered.

6. Pick Up and Delivery

Pick-up and delivery services are chargeable as per the prevailing rates of the Company.

7. Ownership of Goods

You warrant that the Goods you provide to the Company for storage and/or handling are your own property, or that you have irrevocable authority from the owner or interested party to store the Goods, and that you are acting as an authorized agent thereof. By providing the Goods, you indemnify the Company against any loss or damage suffered due to a breach of this warranty. This includes any loss, damage, or expenses (including reasonably incurred legal fees) arising from actions taken by the owner or interested party of the Goods.

8. Abandoned Goods

Any Goods left unclaimed and unpaid for more than two months without prior notice and appropriate payment shall be disposed of without liability to the Company. After two months, the goods will be removed from the Company’s designated ‘clean room’ storage facility, which maintains 24/7 climate and humidity control, to other storage facilities that may not be adequate for long-term storage of those Goods. While the Company will make reasonable efforts to contact the Client before disposal, we cannot guarantee contact in every case. The Client agrees to update their payment, contact details, and storage requirements regularly.

9. Indemnity Clause

The Company shall be indemnified and held harmless by the Client against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from or related to the Client’s use of the Clothing Locker service, breach of these terms and conditions, or violation of any rights of another party.

10. Retrieval of Garments

Customers must inform the Company at least 48 hours in advance if they wish to retrieve their garments from storage. Failure to provide sufficient notice may result in delays in accessing the garments.

11. Storage and Maintenance

Garments entrusted to the Company for storage are kept in a secure location and undergo regular maintenance to ensure their quality. However, the Company is not liable for any damages that may occur during storage, including but not limited to theft, fire, water damage, or loss.

12. Late Payment

Late payment by 2 months constitutes a breach of contract and may result in the application of the abandoned goods clause.

13. Amendments

The Company reserves the right to amend these terms and conditions at any time without prior notice. Customers will be notified of any changes through the Company’s website or other appropriate means.

14. Entire Agreement

This document constitutes the entire agreement between the parties and supersedes any prior agreements or understandings.

15. Force Majeure

The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, or natural disasters.

16. Severance of Agreement

If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. No Waiver

The failure of the Company to enforce any provision of these terms and conditions shall not constitute a waiver of that provision or any other provision.

18. Variation in Terms

The Company reserves the right to amend these terms and conditions at any time without prior notice. Customers will be notified of any changes through the Company’s website or other appropriate means.

19. Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Mumbai.

20. Contact Information

For inquiries or assistance regarding the Clothing Locker service, customers can contact the Company at info@spinnpress.com.

By utilizing the Clothing Locker service, customers acknowledge that they have read, understood, and agreed to these terms and conditions.

Updated on 1st July 2024.

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